Excellular.co.za and its affiliates provide
their services to you subject to the following conditions.
If you visit or shop at Excellular.co.za, you accept these
conditions.
Please read them carefully. In addition, when you use any current
or future Excellular.co.za service or visit or purchase from any
business affiliated with Excellular.co.za, whether or not
included in the Excellular.co.za Web site, you also will be
subject to the guidelines and conditions applicable to such
service or business.
ELECTRONIC COMMUNICATIONS
When you visit Excellular.co.za or send e-mails to us, you are
communicating with us electronically. You consent to receive
communications from us electronically.
We will communicate with you by e-mail or by posting notices on
this site. You agree that all agreements, notices, disclosures
and other communications that we provide to you electronically
satisfy any legal requirement that such communications be in
writing.
COPYRIGHT
All content included on this site, such as text, graphics, logos,
button icons, images, audio clips, digital downloads, data
compilations, and software, is the property of Excellular.co.za
or its content suppliers and protected by
LICENSE AND SITE ACCESS
Excellular.co.za grants you a limited license to access and make
personal use of this site and not to download (other than page
caching) or modify it, or any portion of it, except with express
written consent of Excellular.co.za. This license does not
include any resale or commercial use of this site or its
contents;
any collection and use of any product listings, descriptions, or
prices; any derivative use of this site or its contents; any
downloading or copying of account information for the benefit of
another merchant; or any use of data mining, robots, or similar
data gathering and extraction tools. This site or any portion of
this site may not be reproduced, duplicated, copied, sold,
resold, visited, or otherwise exploited for any commercial
purpose without express written consent of Excellular.co.za. You
may not frame or utilize framing techniques to enclose any
trademark, logo, or other proprietary information (including
images, text, page layout, or form) of Excellular.co.za and our
affiliates without express written consent. You may not use any
meta tags or any other "hidden text" utilizing
Excellular.co.za's name or trademarks without the express written
consent of Excellular.co.za. Any unauthorized use terminates the
permission or license granted by Excellular.co.za. You are
granted a limited, revocable, and non-exclusive right to create a
hyperlink to the home page of Excellular.co.za so long as the
link does not portray Excellular.co.za, its affiliates, or their
products or services in a false, misleading, derogatory, or
otherwise offensive matter.
You may not use any Excellular.co.za logo or other proprietary
graphic or trademark as part of the link without express written
permission.
YOUR ACCOUNT
If you use this site, you are responsible for maintaining the
confidentiality of your account and password and for restricting
access to your computer, and you agree to accept responsibility
for all activities that occur under your account or password. If
you are under 18, you may use Excellular.co.za only with
involvement of a parent or guardian. Excellular.co.za and its
affiliates reserve the right to refuse service, terminate
accounts, remove or edit content, or cancel orders in their sole
discretion.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content; and
submit suggestions, ideas, comments, questions, or other
information, so long as the content is not illegal, obscene,
threatening, defamatory, invasive of privacy, infringing of
intellectual property rights, or otherwise injurious to third
parties or objectionable and does not consist of or contain
software viruses, political campaigning, commercial solicitation.
You may not use a false e-mail address, impersonate any person or
entity, or otherwise mislead as to the origin of content.
Excellular.co.za reserves the right (but not the obligation) to
remove or edit such content, but does not regularly review posted
content. If you do post content or submit material, and unless we
indicate otherwise, you grant Excellular.co.za and its affiliates
a non-exclusive, royalty-free, perpetual, irrevocable, and fully
sub-licensable right to use, reproduce, modify, adapt, publish,
translate, create derivative works from, distribute, and display
such content throughout the world in any media. You grant
Excellular.co.za and its affiliates and sub-licensees the right
to use the name that you submit in connection with such content,
if they choose. You represent and warrant that you own or
otherwise control all of the rights to the content that you post;
that the content is accurate; that use of the content you supply
does not violate this policy and will not cause injury to any
person or entity; and that you will indemnify Excellular.co.za or
its affiliates for all claims resulting from content you supply.
Excellular.co.za has the right but not the obligation to monitor
and edit or remove any activity or content. Excellular.co.za
takes no responsibility and assumes no liability for any content
posted by you or any third party.
COPYRIGHT COMPLAINTS
Excellular.co.za and its affiliates respect the intellectual
property of others. If you believe that your work has been copied
in a way that constitutes copyright infringement, email us with
your complaint.
PRODUCT DESCRIPTIONS
Excellular.co.za and its affiliates attempt to be as accurate as
possible. However, Excellular.co.za does not warrant that product
descriptions or other content of this site is accurate, complete,
reliable, current, or error-free. If a product offered by
Excellular.co.za itself is not as described, your sole remedy is
to return it in unused condition. A handset will not be eligible
for return should an undesired color/specification not be met,
or should the contents of the box not match that of a different supplier.
The customer must enquire as to the stock availability and
specifications of a handset before making a purchase – and
as such in the case of stock/detail/specification confirmation by
Excellular.co.za, the customer must specify the respected details
to be supplied. When an item is marked R 0.00 on this website it
will be defined as a pre-order item where customers can place
there names on a waiting list for this product. When
Excellular.co.za obtains stock of this item from the
manufacturers it will be priced accordingly and customers who
have pre-ordered will be informed the moment stock arrives. We
will not deliver any product marked R 0.00 as they are pre-order
items. Excellular.co.za reserves the right to cancel any order
and process a refund.
DELIVERY POLICY
Subject to availability and receipt
of payment, requests will be processed for delivery confirmed by
way of order number. Customers are liable for use of courier /
postal services and associated costs, including optional
insurance. Should the customer choose not to select/utilize
optional insurance, any loss/damage of a handset parcel is to the
customer’s liability, and Excellular.co.za will not take
responsibility. You must not make any purchase through this site
unless you understand and agree all our terms and conditions.
Once an order is placed at/with Excellular.co.za, it is deemed
that you have read and understood the terms and conditions for
such purchase. If you have any queries please contact us before
making any purchase for any service through this website.
Excellular.co.za utilizes one
method of delivery:
To-door-Courier:
Delivered via Speed Services directly to an address you provide.
This method costs R150 for the first item and R25 per additional
item thereafter – excluding optional insurance decided upon
by the customer.
WARRANTY INFORMATION
Excellular.co.za supplies with each handset a specific warranty.
Each handset supplied by Excellular.co.za is individually tested
to be fully functional before such product leaves the premises of
Excellular.co.za. Detailed below are the warranties that handsets
are subject to as listed within the product description on the
respective product’s page. Excellular.co.za provides each
handset with ONE specific warranty option list below:
Excellular.co.za Standard Warranty
The Excellular.co.za Standard Warranty
covers a handset for a period of 3 months from date of dispatch
of the handset to the customer.
Excellular.co.za Extended Warranty
The Excellular.co.za Extended Warranty covers a handset for a
period of 12 months from date of dispatch of the handset to the
customer.
Excellular.co.za Extended Warranty Plus
The Excellular.co.za Extended Warranty Plus covers a handset for
a period of 24 months from date of dispatch of the handset to the
customer.
Terms of Warranty Declination
Which factors would deem devices as NON-WARRANTY?
•
Physical damage
•
Liquid damage
•
Unauthorized repair
•
Downloading of illegal software
•
Non-manufacture approved accessories
•
Acts of God
Warranty Claim
In the event a handset becomes defective and
a warranty claim by the customer is in order, a claim must be reported to Excellular.co.za first, after which the handset must be
returned in the original condition to Excellular.co.za (unless otherwise instructed by Excellular.co.za) –
complete with packaging and all associated accessories as per
original purchase. The customer must bear the delivery/return
cost and associated insurance costs for the return of the handset
to Excellular.co.za. The customer will undertake the
responsibility of arranging a delivery method to
Excellular.co.za.
RETURNS AND REFUNDS POILICY
The provision of goods and services by Excellular.co.za is
subject to availability. In case of Unavailability,
Excellular.co.za will refund the client in full within 30 days if
in such time availability could not be made possible. Order
cancellations can only be made if payment was not made by the
client. You must advise us in writing of your cancellation and
any such cancellation must be signed by the person who made the
original purchase. If you receive your handset defective please
contact info@excellular.co.za
immediately. If you receive your handset physically damaged, and
insurance was not placed on the delivery by the customer,
Excellular.co.za cannot be held responsible. Should the handset
be eligible for delivery insurance, please contact
Excellular.co.za immediately should the handset be physically
damaged. A handset will not be eligible for return should an
undesired color/specification not be met. The customer must
enquire as to the stock availability and specifications of a
handset before making a purchase – and as such in the case
of stock/detail/specification confirmation by Excellular.co.za,
the customer must specify the respected details to be supplied. .
OTHER BUSINESSES
Parties other than Excellular.co.za and its subsidiaries operate
stores, provide services, or sell product lines on this site. In
addition, we provide links to the sites of affiliated companies
and certain other businesses. We are not responsible for
examining or evaluating, and we do not warrant the offerings of,
any of these businesses or individuals or the content of their
Web sites. Excellular.co.za does not assume any responsibility or
liability for the actions, product, and content of all these and
any other third parties. You should carefully review their
privacy statements and other conditions of use.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY EXCELLULAR.CO.ZA ON AN "AS IS"
AND "AS AVAILABLE" BASIS. EXCELLULAR.CO.ZA MAKES NO
REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS
TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT,
MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE
THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW,
EXCELLULAR.CO.ZA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
EXCELLULAR.CO.ZA DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR
E-MAIL SENT FROM EXCELLULAR.CO.ZA ARE FREE OF VIRUSES OR OTHER
HARMFUL COMPONENTS. EXCELLULAR.CO.ZA WILL NOT BE LIABLE FOR ANY
DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING,
BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND
CONSEQUENTIAL DAMAGES.CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS
ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN
DAMAGES.IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE
DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU,AND
YOU MIGHT HAVE ADDITIONAL RIGHTS.
Detailed description of goods and/or services
Excellular.co.za is a business in the
ELECTRONICS industry that markets ELECTRONICS.
Export restriction
The offering on this website is available to
South African clients only.
Customer privacy policy
Excellular.co.za shall take all reasonable
steps to protect the personal information of users. For the
purpose of this clause, "personal information" shall be
defined as detailed in the Promotion of Access to Information Act
2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf
Payment options accepted
Payment may be made via bank transfer into
the Ex-Group Online Stores bank account, the details of which
will be provided automatically should you create an order.
Merchant Outlet country and
transaction currency
The merchant outlet country at the time of
presenting payment is
Responsibility
Excellular.co.za takes responsibility for
all aspects relating to the transaction including sale of goods
and services sold on this website, customer service and support,
dispute resolution and delivery of goods
COUNTRY OF DOMICILE
This website is governed by the laws of
Variation
Excellular.co.za may, in its sole
discretion, change this agreement or any part thereof at any time
without notice
COMPANY INFORMATION
This website is run by Ex-Group
Online Stores based in
excellular.co.za contact details
Support Email : info@excellular.co.za
Support Tel : 0741408378
